top of page

Transport

Transport options:

- For shipping in the Czech Republic, you will pay CZK 100 for the entire order. If your order exceeds the amount of CZK 1000, shipping is FREE!

- You will pay CZK 150 for shipping abroad (outside the Czech Republic). If your order exceeds the amount of CZK 3,000, shipping is FREE!

If you have any questions, write us an email at the addresswalletnery@gmail.com

Returns (applies to physical products only)

- We guarantee a 14-day refund from the delivery of the shipment. The goods must be returned in their original condition and must not show signs of use. The cost of return shipping is paid by the customer. It is not possible to return goods that were made with your print/design (photo, Photoshop graphic). After receiving the shipment, you will receive your money back in your account within 10 working days. It is also possible to return the goods in person at the address: Ruská 970/90, Prague 10, Vršovice, Czech Republic (every weekday from 9 a.m. to 5 p.m.)

- Goods that have visibly come into contact with water or some other liquid - for example oil - cannot be returned or claimed.

- You can handle all complaints and returns via email walletnery@gmail.com

bottom of page